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FAQs

Are Zenobia Beauty lashes reusable? If so, how many times may I reapply?

YES!!! Anywhere from 8-10 times. Our lashes are crafted to last much longer than the traditional synthetic lashes, but how much you can really get out of your lashes is dependent on how you treat them!

 

How do I remove the lashes?

You can use some makeup-remover on a cotton swab (Q-tip) or pad and gently dab it along the lash line to dissolve the glue. Then, use tweezers or fingers to peel off the lash strip slowly and carefully. Place them back into the lash tray. Avoid makeup-removers that contain oil or alcohol, because frequent usage can dissolve the glue that holds the individual mink hairs at the lash band.

 

Can I go to sleep wearing lashes?

We strongly discourage going to bed while still wearing your lashes. Mink hair lashes are very delicate and should be handled with care. Sleeping with false lashes, it can damage the strip lashes and potentially injure your eyes! And it’s just not sanitary J

 

Does Zenobia Beauty test on animals?

We would NEVER hurt animals. We ONLY use naturally shed mink hairs for the production of our lashes. Zenobia lashes are 100% cruelty-free.

 

Is eyelash adhesive included with my purchase?

Eyelash adhesive is NOT included in your purchase. However, we do sell eyelash adhesive separately

 

What is your return policy?

If in any way you are not satisfied or happy with your purchase, you can return UNUSED lashes within 30-days, absolutely hassle-free! We promise a full refund within 30 days after purchase is received. Please read our full return policy.

 

How Long Does my Order take to Process?

Upon receiving your order confirmation email notification, your order can take between 3 – 4 business days to process and ship. Please note that during special promotions or sales, processing can take between 5 – 7 business days due to an influx of orders.